To apply to this job please click the button
Full Job Description
TD Bank Work From Home – Online Banking Specialist (Entry-Level)
Are you looking for a flexible, remote opportunity to jumpstart your career in banking and customer service? TD Bank invites you to become an Online Banking Specialist and support our customers from the comfort of your home!
Why Join TD Bank?
- Flexible Hours: Choose shifts that fit your lifestyle, perfect for balancing work, study, or other commitments.
- Fully Remote: Work safely and conveniently from your own home.
- Skill Development: Gain hands-on experience with online banking platforms, customer communication, and problem-solving.
- Supportive Team: Learn from experienced professionals who invest in your growth.
What You’ll Do Daily
- Assist customers with online banking inquiries via chat, email, or phone.
- Guide users through technical issues and help troubleshoot basic digital banking challenges.
- Provide clear, friendly, and accurate information about TD Bank’s online services.
- Document interactions and escalate complex issues when needed.
Contract Details
- Position Type: Entry-level, contract role with the potential for extension.
- Schedule: Flexible part-time hours with weekend and evening options.
- Training: Comprehensive virtual onboarding and ongoing training provided.
Basic Qualifications
- Proficiency in English (verbal and written).
- Reliable internet connection and a quiet workspace at home.
- Comfort using computers and navigating various software platforms.
- Strong communication and problem-solving skills.
- Previous experience is not required – we welcome motivated individuals eager to learn!
