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Service Comparison
Pricing: Shipt and Instacart have different pricing structures. Shipt charges a $10 one-time delivery fee plus service fees for non-members, while Instacart’s delivery fee starts at $3.99 with varying service fees. Both services offer annual memberships at $99, but Shipt’s monthly membership is $10.99 compared to Instacart’s $9.99.
For example, a $35 order on Shipt might cost around $5 more than in-store prices.
Availability: Shipt operates in many metro areas across the United States, but it doesn’t extend to Canada. Instacart, on the other hand, is available in most major metro areas in all 50 states and 10 Canadian provinces. For instance, if you live in a Canadian city, Instacart would be your go-to option.
Delivery Speed: Both Shipt and Instacart offer same-day delivery.
Instacart can deliver in as little as one hour, with an option to upgrade to priority delivery for an extra fee. Shipt’s delivery speed depends on the availability of shoppers in your area. For example, if you need groceries urgently, Instacart’s one-hour delivery might be more reliable.
User Experience: Shipt and Instacart provide similar user experiences with their apps and websites.
Both services allow you to choose substitutions at checkout and communicate with your shopper in real-time. However, some users report better customer service with Shipt. For instance, if you prefer a more personalized shopping experience, Shipt might be the better choice.
Membership Benefits: Shipt offers two membership options: Shipt Everyday for $99/year or $10.99/month, and Shipt Pass for $10 per order.
Instacart’s membership, Instacart Express, costs $99/year or $9.99/month. Both memberships provide free delivery on orders over $35, but Instacart also offers reduced service fees. For example, if you frequently order groceries, Instacart’s reduced service fees could save you more money in the long run.
Shipt vs Instacart: A Comparison of Grocery Delivery Services
Shipt and Instacart are two popular grocery delivery services with distinct pricing structures, availability, delivery speeds, user experiences, and membership benefits. Here’s a summary of the main points:
- Pricing: Shipt charges a $10 one-time delivery fee plus service fees for non-members, while Instacart’s delivery fee starts at $3.99 with varying service fees.
- Availability: Shipt operates in many US metro areas but not in Canada, whereas Instacart is available in most major US cities and 10 Canadian provinces.
- Delivery Speed: Both services offer same-day delivery, but Instacart can deliver in as little as one hour for an extra fee, while Shipt’s speed depends on shopper availability.
- User Experience: Both services provide similar user experiences with app and website features, but some users report better customer service with Shipt.
- Membership Benefits: Both services offer annual memberships at $99 or monthly options starting at $9.99, providing free delivery on orders over $35.
Based on these factors, here’s a final analysis:
For consumers who prioritize speed and reliability in their grocery deliveries, Instacart might be the better choice due to its one-hour delivery option and wider availability. However, for those who value personalized customer service and are willing to pay a bit more for it, Shipt could be the way to go.
Ultimately, the decision between Shipt and Instacart depends on individual needs and preferences. If you live in a Canadian city or need groceries delivered quickly, Instacart might be the better option. On the other hand, if you prefer a more personalized shopping experience and are willing to pay for it, Shipt could be the better fit.
When choosing between these services, consider your personal needs and priorities: do you value speed and reliability over customer service? Are you willing to pay extra for one-hour delivery or personalized support? By weighing these factors, you can make an informed decision that suits your lifestyle and grocery shopping habits.
