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Full Job Description
ttec Work at Home – Customer Care Agent
Start Your Remote Career with Us – No Experience Needed!
Are you looking for an entry-level opportunity that allows you to work from the comfort of your own home? ttec invites motivated individuals to join our team as a Customer Care Agent. This remote role is perfect for candidates with little or no experience who are eager to build valuable customer service skills and enjoy the flexibility of managing their own schedule.
Why Work With ttec?
- Flexible Hours: Work during hours that fit your lifestyle, perfect for students, parents, or anyone needing adaptable scheduling.
- Remote Work: No commute required. All you need is a quiet workspace and internet access.
- Skill Development: Get paid to learn! We provide comprehensive training and ongoing support to help you grow professionally.
- Supportive Team Environment: Become part of a community that values collaboration and your personal success.
What You’ll Do Daily
- Respond to customer inquiries through phone, email, or chat promptly and professionally.
- Assist customers by providing accurate information about products, services, and policies.
- Resolve issues with empathy while adhering to company protocols.
- Document interactions and escalate complex situations when necessary.
- Maintain a positive and helpful attitude, contributing to excellent customer experiences.
Contract Details
- Position Type: Full-time and Part-time availability
- Contract: Temporary with possibility of extension based on performance
- Compensation: Competitive hourly wage with performance incentives
- Training: Paid training period prior to starting your daily tasks
Basic Qualifications
- Proficient in English (reading, writing, speaking)
- Reliable internet connection and a computer or laptop capable of running necessary software
- Comfortable with basic digital communication tools
- Strong desire to learn and deliver excellent customer service
- Quiet, distraction-free work environment
Ready to Launch Your Career with ttec?
If you’re eager to begin a rewarding customer service career from home with a company that supports your growth, apply now and take the first step toward joining the ttec family! Your future starts here.
