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Full Job Description
ibex Work From Home – Customer Service Agent
Start Your Career in Customer Service — No Experience Needed!
Are you looking for a flexible, entry-level role that allows you to work from the comfort of your home? ibex is hiring Customer Service Agents to join our remote team! This is a fantastic opportunity to develop your communication skills, gain valuable work experience, and be part of a supportive and dynamic company — all while enjoying a schedule that fits your lifestyle.
Why Join ibex?
- Flexible Hours: Choose shifts that work best for you, including evenings and weekends.
- Work Fully Remote: No commuting—work wherever you have a reliable internet connection.
- Skill Development: Receive ongoing training and grow your career in customer service.
- Supportive Team: Join a friendly, motivated team that values your contribution.
What You’ll Do Daily
- Assist customers via phone, email, or chat with their questions and concerns.
- Provide product or service information clearly and professionally.
- Resolve issues quickly and escalate when necessary.
- Document customer interactions accurately in our system.
- Maintain a positive and helpful attitude in every interaction.
Contract Details
- Entry-level position with paid training provided.
- Part-time and full-time shifts available.
- Ongoing remote contract with opportunity for growth.
- Competitive hourly pay based on experience and availability.
Basic Qualifications
- Fluent English literacy with strong verbal and written communication skills.
- Reliable internet connection and a quiet workspace at home.
- Comfortable using computers, phones, and online applications.
- A positive attitude and eagerness to learn.
Ready to Kickstart Your Remote Career?
If you’re enthusiastic, customer-focused, and ready to join a company that supports your growth, we want to hear from you! Take the first step towards an exciting new chapter — apply now and become an essential part of the ibex customer service family.
