To apply to this job please click the button
Full Job Description
Join Convergys as an Online Customer Service Associate – Work from Home!
About the Role
Are you looking to jumpstart your career in customer service without prior experience? Convergys is hiring entry-level Online Customer Service Associates to work from the comfort of your home. This is a fantastic opportunity to develop valuable skills, work flexible hours, and be part of a supportive, dynamic team.
What You’ll Do Daily
- Respond promptly to customer inquiries via chat or email
- Provide clear and friendly support to resolve customer issues
- Maintain accurate records of customer interactions
- Follow company guidelines to ensure high-quality service
- Collaborate with your team to improve the customer experience
Why Join Us?
- Flexible work hours: Choose shifts that fit your lifestyle, including part-time and full-time options
- Work remotely: Enjoy the convenience of working from your home
- Skill development: Gain valuable communication and problem-solving skills with ongoing training and support
- Entry-level friendly: No prior experience needed — just your enthusiasm and willingness to learn
Contract Details
- Contract type: Fixed-term with potential for extension
- Hours: Flexible scheduling available
- Compensation: Competitive hourly rate with performance incentives
Basic Qualifications
- Fluent English literacy—excellent written and verbal communication skills
- Reliable internet connection and a dedicated quiet workspace at home
- Comfortable using computer systems and following instructions carefully
- Positive attitude and strong customer service orientation
Ready to Take the Next Step?
If you’re eager to grow professionally in a supportive remote environment, don’t wait! Apply now to become a valued member of the Convergys family and start your journey in online customer service today.
